How ordering works
How to order
Choose a piece from the catalog or share an idea for a custom design. The owner will check availability, timing, price, and details before payment.
Payment happens only after your order is confirmed manually.
Three steps
Choose a design
Browse the catalog and note each piece's status: in stock, made to order, or custom.
Send a request
Share the piece, quantity, preferences, deadline, and your preferred contact channel.
Wait for confirmation
The owner checks availability, timing, price, and details. Only then can you proceed to payment.
Availability types
Each piece in the catalog shows its current status. This affects how quickly you can receive it and what steps are required before payment.
- In stock
Ready-made piece
The piece is in stock. After your request, the owner confirms availability and you can pay for the order.
- Made to order
Repeat or similar piece
The design can be recreated or adapted after details, timing, and price are agreed.
- Custom
A piece from your idea
For a unique design, visit the custom order page or message the owner directly.
Payment and shipping
Payment
Payment happens only after the owner confirms your order. Online payment may be available for in-stock items; other types are arranged manually.
Shipping
Shipping is arranged after payment. Timing depends on stock availability or production time.
Cash on delivery is not supported.
What to include in your message
- Piece name or link to the product
- Quantity
- Color or detail preferences
- Preferred delivery date
- Delivery city
- Preferred contact channel
Ready to send a request?
Message us on the channel that suits you. Share the piece name or describe your idea, and the owner will reply about details, timing, and payment.
Browse catalog →Frequently asked questions
Can I pay on the site right away?
No. The owner confirms your order first — only then can you pay. Online payment may be available for in-stock items after confirmation.
When is an order considered confirmed?
After the owner checks availability, agrees on timing, price, and details, and lets you know the order is confirmed.
What does "made to order" mean?
The design can be recreated or adapted after your request. Timing and price are agreed manually before production.
Can I order a repeat of a catalog piece?
Yes, if the piece is marked as made to order. Send a request and the owner will confirm details and timing.
Is custom ordering available?
Yes. For a unique design, visit the custom order page or message the owner directly.
Is cash on delivery supported?
No. Cash on delivery is not supported — payment is made before shipping after the order is confirmed.